Hospitality Management Assignment Help in Australia


Human resource, also referred to as HR, is an integral part that makes up the workforce in any organization. Human resource management, as the name suggests, is the management of these resources. It starts from recruiting, managing and providing direction for the people who work in an organization. In educational sectors, HRM in hospitality has emerged as an integral subject. Being a multi-disciplinary field, students pursuing this course often look out for hospitality HRM assignment help in Australia.

The word hospitality is derived from hospice, a medieval 'house of rest' for travellers and pilgrims. The term "hospitality industry" refers to companies, organizations and businesses which have, as their core business, the provision of food, drink, leisure, business facilities and accommodation for people away from their homes.

Importance of HRM in hospitality

According to our Hospitality HRM assignment writers in Australia, the hospitality industry business thrives on human relations and quality of service provided. A major part of the workforce like the steward or duty manager comes in direct contact with the customer on a daily basis. And, customer satisfaction directly affects the business. Hence, selection of the right people in the right job is where HRM lies.

Objectives of HRM

The objectives are broadly defined into 4 categories, namely:

IT/Computer Science Assignment Help

  • Personal objectives: These are the objectives which help the employee in attaining personal goals. Some of them are:

    a. To ensure suitable remuneration.

    b. To provide good working conditions.

    c. To consider the needs of the employees.

  • Functional objectives: This means the objectives pertaining to a particular department in the organization (operations, HRM, finance). For example:

    a. Housekeeping department goals.

    b. Sales and marketing department goals.

    c. Operations department goals.

  • Organizational objectives: This refers to the objectives of the entire organization. This mainly includes:

    a. Survival, which means long-term sustainability in the market.

    b. Profit, which is required to keep the business activities successful.

    c. Growth, which is key to survival and profit. Good productivity ensures that the business is headed towards growth.

  • Societal objectives: These are those objectives which make the organization accountable to the welfare of the society. The main societal objectives include 3 factors:

    a. Create employment opportunities.

    b. To protect the environment from further degradation.

    c. To contribute to improving the living standard.

Training & Development

Training & Development on a regular basis not only helps impart the latest news and technology but also improve employee's ability to perform through learning. However, there is a thin line between training and development which students seeking Assignment help for HRM in hospitality must understand:

Training Development
Training is a narrower concept focused on job-related skills Development is a broader concept focused on personality development
Training is skills focused Development is creating learning abilities
Training aims at improving job-related efficiency and performance Development aims at overall personal effectiveness including job efficiencies

Major HRM Activities as per Hospitality HRM Assignment Writing Experts in Australia

  • Recruiting: Recruitment of the right candidate for the right job at the right time is a very important factor. Only the right candidate with the right skills can deliver good productivity at work.
  • Compensation: They not only formulate pay packages for new employees but also play a major role in reward and incentives.
  • Retaining: The job of human resource management also includes retaining of their employees. This could be through motivation, better incentives or even additional allowances like medical insurance, phone allowance etc.

Major Players in the Hospitality Industry

Among the most interesting developments has been observed with the Chinese group Home Inns, which has doubled its capacity due to the takeover of Chinese competitor Motel 168. Also, there is the East India Hotels which adds to a major part of the market share as they are to add 40-odd properties in the next 4 years.

The long-term outlook for the hospitality industry remains positive, given the burgeoning market. With continued investments in the hospitality industry, the demand is expected to be robust.

Human Resource Management Issues in the Hospitality Industry:

The human resource of any business entity largely depends on how big or small a business is. In today's times, there has been an increase in various employee issues. There are many cases observed in which the business is not following the prescribed safety standards regarding the employees or the clients.

Also, many hotels, for example, have a higher employee turnover than required. This is because of the lack of appropriate HR manager. There are few major issues regarding the HR personnel in the hospitality industry, like:

  • It is the duty of the HR manager to develop effective policies regarding the employees in the organization, as working in any business environment demands working across geographical boundaries.
  • Additionally, the HR manager needs to know about different laws and regulations depending on the country or countries they are functioning in the deal.
  • The policies must incorporate the different operational issues like sexual harassments and other problems that the employees might face at workplace.

Best Practices for Talent Management in HRM

  • Creating an internal talent pool: Instead of looking for valuable resources outside the firm, it would be a wise decision to train current employees and make them future ready for higher positions and senior roles.
  • Aligning corporate goals to the employee goals: This helps the employee in feeling more responsible towards the company and delivers better productivity.
  • Employee empowerment: Empowering employees with extra responsibilities help to generate better results.

What are the Most Common Hospitality Job Titles?

The hospitality industry has a wide range of positions available. Some of them at the entry level would be:

  • Back Office Assistant
  • Bell Attendant
  • Bellhop
  • Bellman
  • Bellperson
  • Concierge
  • Concierge Agent
  • Crew Member

And, many managerial positions like:

  • Director of Sales, Director of Operations
  • Country Head
  • Sales manager GSO

Technology and Hospitality

  • Internet- Hoteliers are getting tech savvy and often for clients, internet is the main component in order to find out about the firm or how good the services are. For example, if a tourist is looking for a good hotel in a new place then the hotel website, FB page, online ordering and all help convince the client to choose that hotel.
  • Reservations Systems- Many online websites like, Expedia and MakeMyTrip, or any other hotels business website provide information like availability of rooms, the cost of rooms, available discounts or sometimes even information about the place, weather etc, through online interfaces.

And hence, the hospitality sector is becoming more and more tech-savvy!

What's the bottom line?

Well, it all comes down to how we mould the young generation. The question is how we transform them to be industry ready?

Some of the top universities offering HRM hospitality courses would be:

  • Blue Mountains International Hotel Management School,
  • Griffith University,
  • Bond University
  • Charles Darwin University etc.

What do these courses impart?

They offer generic attributes like:

  • Being able to engage professionally in a respectful manner keeping in mind the needs, values, personalities and capabilities of individuals.
  • Apply future-focused, environment-friendly business tactics.

And, discipline specific attributes like:

  • Being able to analyze and develop solutions for hospitality problems.
  • Being able to sustain high work pressure.
  • Work positively not only with clients but also stakeholders in order to achieve mutual goals and benefits.
  • Improve skills in formulation and implementation of strategies to create market value and gain an advantage over the competition.

Skills Required for a Prospective Career in Hospitality

  • Firstly, analytical, critical and problem-solving skills are necessary in order to carry out effective research, evaluation, and presentation of data.
  • IT skills are again a must have as this field requires you to prepare a lot of spreadsheets.
  • Excellent communication skills, as you will be required to deal with clients personally every single day.
  • Negotiation skills in order to crack those difficult deals.
  • Teamwork skills developed through working both independently and on group projects.
  • Leadership and delegation skills, in order to not just lead a potential group of people but to divide the work effectively.
  • Should possess the quality to talk and network as the hospitality industry thrives on relationships.

The Importance of Marketing in the Hospitality Industry

Marketing is the essence of hospitality.

Solid marketing strategy is critical to building a brand, attracting new customers and maintaining loyalty. Hospitality sales are different from consumer goods sales because marketers must sell tangible as well as intangible products. In many cases, this means that they are marketing services rather than goods, and success hinges on creating the right feeling in the consumer.

The hospitality industry is mostly made up of tourism and other experiential services. A consistent brand identity is also very important. Marketers want to ensure that brand recognition exists so that customers will use their services again and again. Repeat customers bring in a sizeable portion of revenue, so marketing strategy must be split between maintaining relationships with past customers while seeking out new ones.

Nowadays, everything runs on relationship building and interpersonal touch, even after India moving towards GDS in terms of hotel reservations, a good sales force is always required to implement marketing strategies to retain existing clientele and also building new ones.

Also, hospitality HRM assignments are really daunting sometimes. If you do not understand what the above topics are, then you should not think further, but avail hospitality management assignment writing services from TutorVersal Australia. Tutorversal.com is an online service which provides professional assignment writing help of all kinds to students all across the globe.

Need Professional Assignment Help Service?

There could be multiple reasons as to why one would require assignment help for HRM in hospitality. It could be either your desire for high grades or whether you are not exactly sure on how to write it? It is also observed that a large group of students need to support their education by doing multiple jobs at a time and that leaves them with hardly any or no time for their assignments. If you can relate to something similar, then hospitality management assignment writing services Australia will not only save your precious time but will also allow you to focus on other important things.

But you simply cannot rely on any writing service. Because, most of the assignment writing services are too expensive, making it unaffordable to a large part of students. They claim to be professional, but fail to deliver the assignment on time. Not just that, but you as a client end up being unsatisfied and will be wasting hard earned money too!

How can TutorVersal Australia Help?

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So, what is the point in thinking further?

You can call the experts and avail hospitality HRM assignment writing experts in Australia (at +61 426 106 697 or write an email to info@tutorversal.com. Another option would be to fill the inquiry form in our website.

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