Our quality team carefully monitors the quality of each academic solution to create a perfect academic service tool-kit. We have prepared a style sheet and quality guides for each type of assignment such as case study, essay writing, dissertation, and Power point presentations. This is one of the reasons why our experts never miss out on the essentials of a perfect assignment solution. We document each quality parameter with cases that illustrate the significance of a particular parameter. Our quality team is committed to document and create an online archive of some of the best academic solutions which have been well received and appreciated by the students. This practice of online archiving is a testimonial to our relentless efforts and quality standards.
Our vision of providing the best quality services extend from your first interaction with our customer care team, all the way to the final delivery of your assignment and beyond. We use a customised enterprise resource planning software to analyse the service quality at each stage. Our resource planning software enables us to keep an account of each deliverable and the client expectations. The software allows us to access the following critical information:
- Client satisfaction level: At Tutorversal, we monitor the work of each of our academic writers to understand the gaps between client satisfaction level and the writer’s performance. If there is any gap, we assign another expert for a higher and much better level of satisfaction. If the service and reception are aligned, and the client has experienced 100% satisfaction level, then we assign the same academic writer for future assignments.
- Deadlines and Quality parameters: We do not let 2 things happen: late submission and on-time submission of incomplete assignments. We understand that late submission has no academic value and our online tutoring services are designed on the basis of a time and value matrix. Our working algorithm is constantly upgraded to ensure that none of our clients face any problem regarding the timely delivery. Consequently, less time and high quality is the ideal quadrant of our matrix.
- Personal Writer: Our ERP software highlights the best writers and subject matter experts who are fit for a particular job due to their level of performance. You can also choose a specific writer with a particular level of experience and expertise to work on your assignment to get ersonalized content. All you have to do is request the support team to book the same writer for all your future assignments. You can get in touch with the writer to share your inputs and gain expertise yourself.
- Accounts, Refunds & Discount policy: Along with the on-going discount scheme, every returning client receives an additional discount offer. In case you are unsatisfied with our services, you have 100% insurance of the money. We ensure that eligible refund payments are made promptly.
“Quality is not an incidence for us, it is our habit.”
To avail our services, contact us to start our professional relationship to learn, grow and excel in your academics and beyond.